📍 Service Area: “Serving all of New Zealand”

🕒 Hours: “Available 24/7 — Book till 10PM”

Privacy Policy

Effective Date: 17-7-2025

At Total Drug Detection & Decontamination NZ Limited, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with New Zealand’s Privacy Act 2025.


1. Information We Collect

We may collect the following types of personal and sensitive information when you use our services or contact us:

  • Name and contact details (email, phone number, address)

  • Business or employment information (for employer or landlord clients)

  • Test-related information (e.g. sample type, test results, inspection reports)

  • Payment and invoicing details

  • Any other information you voluntarily provide

We only collect information that is necessary for us to provide our services.


2. How We Use Your Information

Your information is used for the following purposes:

  • To deliver our testing, decontamination, and inspection services

  • To issue written reports and legal documentation if required

  • To communicate with you about bookings, results, and service updates

  • To manage invoicing and customer records

  • To comply with legal obligations where necessary


3. Disclosure of Information

We do not sell or share your information with third parties, except:

  • With laboratories for test processing and reporting

  • With legal authorities or clients when required by law or contract

  • With third-party service providers (e.g. invoicing software) under strict confidentiality terms


4. Security of Your Data

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse, including:

  • Secure digital storage

  • Password-protected systems

  • Confidential handling procedures


5. Your Rights

Under the New Zealand Privacy Act, you have the right to:

  • Access the personal information we hold about you

  • Request corrections to your personal information

  • Withdraw consent (where applicable)

To exercise these rights, please contact us using the information below.


6. Cookies & Website Tracking

Our website may use cookies or analytics tools to improve user experience. This data is anonymous and used only to optimize performance.


7. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact:

Total Drug Detection & Decontamination NZ Limited

📞 027 568 0661
📧 admin@drugtestingnz.co.nz


8. Policy Updates

We may update this policy from time to time. The latest version will always be available on our website.